30 Minute Auric Cleanse
Cancellation Policy
We understand that your schedule may change, and sometimes it is necessary to cancel or reschedule appointments. However, as a shamanic healing practitioner, my time and resources are limited, and cancellations can affect my ability to accommodate other clients. Therefore, we have established the following cancellation policy: 1. Cancellation by the Client: a. If you need to cancel or reschedule your appointment, we kindly request you to provide a minimum of 48 hours’ notice. b. If the cancellation or rescheduling request is made less than 48 hours before the scheduled appointment, a cancellation fee of 50% of the session fee will be charged. 2. Late Arrival: a. We understand that unforeseen circumstances may occasionally cause you to arrive late for your appointment. However, please note that late arrival may result in a shortened session to ensure fairness to the other clients. b. In case of a late arrival, the session will still end at the scheduled time, and the full session fee will be charged. 3. Cancellation by the Practitioner: a. In the unlikely event that we need to cancel or reschedule your appointment, we will provide you with as much notice as possible. b. We will, whenever possible, offer an alternative appointment time that accommodates your schedule. If that is not possible, we will provide a full refund of any fees paid. 4. Refunds: a. Refunds will be processed for cancellations made with at least 48 hours’ notice. b. Refunds will be issued within 7 business days to the original payment method used for the booking. Please note that our cancellation policy is in place to ensure the smooth running of our business and fairness to both clients and practitioners. By booking an appointment with us, you agree to comply with our cancellation policy. Thank you for your understanding and cooperation. If you have any questions or concerns, please feel free to contact us.
Contact Details
12 Poplar Road, Caerphilly, UK
07833455081
robduncan79@hotmail.co.uk